FAQ

What can I use to pay?

We primarily use PayPal to process secure payments and we also accept general credit card payment.

Can I use a coupon or promotional code?

Yes, you are welcome to use it if there are coupon or promotional codes offered by our website.

IF I receive a defect products, how can I do?

Please contact us and upload the photos (defective package or defective products) to customer service email: jelly@dustmaskn95.com
We will respond within 24 hours.

Where can my orders be shipped?

Contact our customer services team and we will offer a helpful solution to you.

What should I do if I did not receive my ordered item?

Please contact us via email: jelly@dustmaskn95.com. We will investigate it and response within 24 hours.